DOMESTIC ORDERS: All orders placed within the US will be shipped via USPS Priority Mail. Once shipped, you can expect your item within 2-3 days. This does not include the initial Made to Order time frame of 5-7 days.

INTERNATIONAL ORDERS:
For all orders placed outside the US, packages will be shipped via First Class Mail. This option does not include tracking and generally takes about 14 days to arrive at its destination (sometimes longer). International shipments may be subject to tax and duty fees. The recipient is responsible for covering these fees. If you have any questions, we recommend contacting your local customs office.

*Please message me in the contact form below to talk about expediting options if none of these fit your needs.*

Due to the handmade and custom nature of each design, returns for a refund are not currently accepted. If you are unsatisfied with your item, you can send it back for store credit or an exchange.

Items must be returned in their original, unused condition with tags attached. We cannot be held responsible for items
lost or damaged in the mail.

Shipping costs are non refundable and return shipping is the customer's responsibility.

*Please send a message in the contact form below to start your return process.*

CLEANING: All headpieces are made from natural fiber feathers. The feathers can be wiped cleaned using a soft, dry cloth or a natural-bristled artist's brush. Make sure to follow the natural direction of the plumage to softly brush away dust. Never brush against the natural grain or growth of a feather and take care not to break the quill with too much pressure.
 
PRESERVATION:
Store your headpiece away from dust, moisture and bright light. While feathers may seem to be waterproof, it is only the secretions from certain glands on live birds that keep the feathers coated with oils. If this oil is removed by washing, dust collection, etc., they begin to lose their suppleness and deteriorate. Feathers survive the longest in temperatures of 60 to 75 degrees and out of sunlight, which will rapidly fade their color.